Do you have questions about drinking water or issues with it? The WCWC helpline has answers. Lindsay Ariss, Technician, answers your questions about the helpline:
- How does the helpline work?
The helpline provides information and educational resources to those who work with drinking water (owners, operators and operating authorities) and the public.
2. What kind of questions can you answer?
Information and resources are provided to address questions or challenges related to drinking water including treatment processes, equipment, distribution, operational and regulatory requirements, training and environmental factors.
3. Who answers my questions?
You will be directed to a staff member who has specific expertise related to your question.
4. What if you don’t have the answers to my questions?
If WCWC staff are not able to answer your questions, you will be referred to the appropriate contact. These include manufacturers, sales representatives, water professional associations, government agencies/departments and other stakeholders.
WCWC staff have years of experience and technical knowledge and strive to provide you with tailored information relating to your query. Access the helpline, Monday to Friday 8:00 a.m. to 4:00 p.m., by calling 1-855-306-1155 or emailing firstname.lastname@example.orgRead More
2018-2019 Chief Drinking Water Inspector Annual Report and Minister’s Annual Report on Drinking Water 2019 now available
Ontario’s government is taking action to protect the province’s drinking water and water resources as part of its draft Made-in-Ontario Environment Plan to keep Ontarians safe and pass on a cleaner environment to future generations.
Today, the Ministry of the Environment, Conservation and Parks released the Minister’s Annual Report on Drinking Water 2019 and the 2018-2019 Chief Drinking Water Inspector Annual Report.
The Minister’s Annual Report on Drinking Water 2019 showcases the work Ontario is doing to protect our drinking water and water resources. The Chief Drinking Water Inspector’s Annual Report provides an overview of the ministry’s progress during 2018-19 and includes in-depth information on the performance of Ontario’s drinking water systems and licensed and eligible laboratories.
The reports showcase the province’s strong monitoring, reporting and enforcement activities and programs and how these actions help ensure Ontario’s drinking water is among the best protected in the world.
This includes reporting on the tests results for lead in drinking water. Ontario’s Chief Medical Officer of Health has not received any reports of lead toxicity in Ontario children that have been linked primarily to drinking water in the last 10 years. At the same time, blood lead levels of Canadians have also declined by over 70 per cent in the past 40 years due to ongoing actions to reduce lead exposure from all sources.
Visit Ontario’s Data Catalogue to see the supporting Drinking Water Quality and Enforcement data. For more information on the drinking water quality and enforcement data, please call the drinking water help line at 1-866-793-2588 between the hours of 9 a.m. to 5 p.m. from Monday to Friday or email email@example.com.Read More
The Walkerton Clean Water Centre (WCWC) is pleased to be hosting a small systems hands-on workshop geared especially to the owners and operators of small systems defined under Ontario Regulation 170/03 and Ontario Regulation 319/08. The workshop will provide opportunities for training that can be used to maintain the Trained Person designation.
Participants will choose three of four modules focusing on the operation and maintenance of small drinking water systems, earning 0.6 Continuing Education Units (CEUs.) Modules are led by industry experts. Planned modules include:
• Sampling, Testing, Adverse Test Results and Corrective Actions
• Small Systems: Maintaining Chemical Pumps — NEW!
• Ultraviolet Disinfection and Maintenance
• Well Maintenance
The workshop will be held on March 25, 2020, 7:30 a.m. to 3:00 p.m., in Peterborough.
For the first time, WCWC is offering a 10 per cent early-bird discount for registrants. The cost to register is $230.00 + HST until February 12, 2020.Read More
The Walkerton Clean Water Centre (WCWC) is pleased to announce the appointment of Scott Carter to the board of directors.
Mr. Carter is the Director of Transit Operations for MVT Canada (Barrie Transit) which is a privately held bus and train system serving municipalities throughout North America.
Previously, he was a Senior Engineering Technologist for numerous entities, including the Ontario Clean Water Agency (OCWA). During his time at OCWA, he also held positions as the Water Treatment and Transmission Manager (South Peel) and later the Capital Projects Delivery Program Manager (Corporate).
Mr. Carter is a Certified Technologist with the Ontario Association of Certified Engineering Technicians and Technologists and holds certification in Project Management and Centre for Maintenance Optimization and Reliability Engineering (C-MORE) from the University of Toronto.
WCWC looks forward to welcoming Mr. Carter as the newest member of the board of directors.
For more information about WCWC, please visit wcwc.ca or contact us at 866-515-0550 or firstname.lastname@example.org.Read More
The Walkerton Clean Water Centre (WCWC) is pleased to announce a new Facebook page dedicated to operators of First Nations drinking water systems. The new resource will help improve the accessibility of information and will provide details on the two courses delivered in partnership with Keewaytinook Okimakanak and the Ontario First Nations Technical Services Corporation, Entry-Level Course for Drinking Water Operators for First Nations and Managing Drinking Water Systems in First Nations Communities.
WCWC is committed to providing drinking water training and support to help equip First Nations communities to provide safe drinking water. For more information about WCWC’s First Nations training initiatives, please visit www.wcwc.ca/first-nations-zone/ or contact us at 866-515-0550 or email@example.com, or follow us on Facebook @FirstNationsDrinkingWaterTrainingRead More
The Walkerton Clean Water Centre (WCWC) hosted a successful regional Maintenancefest event in Thunder Bay on October 16, 2019 in conjunction with the Northwestern Ontario Water and Wastewater Conference.
Maintenancefest is a unique hands-on event that allowed 26 participants to cycle through training modules of their choice, earning 0.6 Continuing Education Units (CEUs). Training modules included:
- Maintenance & Calibration of Chemical Pumps
- Maintenance of Valves
- Membrane Maintenance & Repair
- Sampling, Testing, Adverse Test Results
Feedback was extremely positive and 100 per cent of survey respondents indicated they would recommend the event to others.Read More
The Walkerton Clean Water Centre (WCWC) is proud to welcome grade nine students to learn more about careers on November 6, 2019 for the national Take Our Kids to Work Day.
Visiting students will have the chance to spend the day job shadowing a parent, friend, relative or volunteer host to explore career opportunities available to them.
Developed by The Learning Partnership in 1994, Take Our Kids to Work Day is an annual event that gives students the opportunity to discover a range of career possibilities and navigate their career interests. The event also gives businesses an opportunity to share knowledge and advice around education, career choices and relevant skills required in today’s workplace. 2019 marks the 25th national Take Our Kids to Work Day.
Take Our Kids to Work Day is Canada’s most recognized career exploration event, with an estimated 200,000 students visiting workplaces every year.Read More
WCWC featured as guest blogger on the NCCEH Website: Training and Support for Managing Drinking Water Systems in First Nations Communities in Ontario
As of September 2019, there were 56 long-term drinking water advisories (LTDWA) for public systems on First Nations reserves across Canada. These are either Boil Water advisories or Do Not Consume advisories that have been in effect for more than a year. Of these 56 LTDWA, more than half have been in effect for over a decade and while this is a cross-Canada issue, there is a greater number in Ontario (42) than all other provinces combined.
The Government of Canada has stated a goal of removing all 56 LTDWA by March 2021 but the reasons for the advisories are complex, and can relate to source water issues, system design or failing infrastructure as well as maintenance and operational issues. Building local capacity is one important measure towards ensuring long-term safe drinking water supply in affected communities.
This month, WCWC was invited by The National Collaborating Centre for Environmental Health (NCCEH) to blog on the training and support being offered to First Nations Communities in Ontario, as an illustration of one approach to capacity building efforts for improving drinking water quality through training and technical support. Visit www.ncceh.ca/content/blog/guest-blog-training-and-support-managing-drinking-water-systems-first-nations to view!Read More
WCWC is pleased to release its 2018–19 annual report, available online at wcwc.ca/en/about/governance-documents/.
The annual report highlights WCWC’s work to strengthen its programs to coordinate and provide education, training and information to drinking water system owners, operators and operating authorities, and the public, across Ontario. WCWC’s CEO, Carl Kuhnke, noted “WCWC trained, once again, a record number of water professionals while still maintaining a healthy bottom line financially. WCWC increases its cost-effectiveness every year.”Read More