The Walkerton Clean Water Centre offers a service for Ontario’s owners, operators and operating authorities of drinking water systems and members from the public. Through our helpline, we provide information, education and advice to address questions related to drinking water including treatment processes, equipment, operational requirements and environmental factors.

Below are answers and resources for frequently asked questions we receive. If you can’t find the answer to your question, contact us toll free at 1-855-306-1155 or email us at

Visit our online library’s main webpage to find more resources on topics related to drinking water.

Frequently Asked Questions

Do I need to use certified products or materials in my drinking water system?

How do I get my drinking water tested?

How do I know if there is lead in my water?

How do I take care of my cistern?

What are the requirements for hauling potable water?