Wells Help Desk & Records in Ontario

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The Ministry of the Environment, Conservation and Parks (MECP) operates a public Wells Help Desk to help ensure that information is available to the public. The Wells Helps Desk also receives and forwards well complaints to the appropriate ministry office, answers general questions on wells, assists well owners to locate their well record and assists the well industry sector in obtaining licenses, well record forms and well tags (MECP, 2021).

MECP Wells Help Desk 

Mailing Address:

Wells Help Desk
Environmental Monitoring and Reporting Branch
Ministry of the Environment, Conservation and Parks
125 Resources Road
Toronto ON M9P 3V6

Phone: Toll-free: 1-888-396-WELL (9355)

Fax: 1-416-235-5960

Email: wellshelpdesk@ontario.ca

Well Records & Requests

How to complete, submit or get a copy of a well record.

Well Records Map Tool

Well Records Open Data Catalog

Information and rules for residential well owners, including the proper location, construction, maintenance and abandonment of a well can be found at Wells on your property.

Visit our online library’s main webpage to find more resources on topics related to drinking water.