Drinking Water Resource Library FAQ’s

Are you looking for reliable information on drinking water? Laura Zettler, Drinking Water Resource Coordinator, describes what you can find on the Drinking Water Resource Library.

1. What is the Drinking Water Resource Library?
The library is an online database of resources and website links providing information relating to drinking water. We provide this service to the operators, owners, inspectors and decision makers of water treatment systems and to the public. It is available online free of charge to anyone at any time.

2. What topics are covered?
Any resources that relate to drinking water quality or common issues found in Ontario are collected. We have curated groups for the most popular searches, making it easier to browse. These topics include regulatory guidance, cyanobacteria (blue-green algae), arsenic, lead, legionella and microplastics, to name a few. We also have a new folder, being updated daily, featuring resources relating to the current coronavirus pandemic.

3. How many resources are there?
Currently there are over 5,000 resources available for browsing but we continue to add new or relevant information every day.

4. Is there a cost to use it?
There is no cost to use this service. The goal is to have information readily available to anyone who seeks it. WCWC also hosts a free helpline where we will help locate information or direct callers to the right contacts. You can contact the helpline at 1-855-306-1155 or helpline@wcwc.ca.

5. Who do I contact if I have a suggestion for new information?
If you have suggestions for content or would like to submit your own resources contact us at inquiry@drinkingwaterresourcelibrary.ca. WCWC also collects anonymous feedback using a survey that can be found on our library webpage.

You can visit www.wcwc.ca and find the library under the services tab or visit this link: