Mandatory Certificate Renewal (MCR) Course Resources
This course provides an overview of key regulatory updates and a review of requirements supporting the improvement of non-compliances identified in MECP inspections. The role of Ontario’s operators in protecting public health will be highlighted, and participants will be introduced to the concept of Operator Ethics.
Resources
AWWA Free Water Audit Software
CBC – Carleton Place Crash on Highway 7
GeoPro Lone Work Safety System
Hamilton’s Corrosion Control Program
Information for Property Owners about Lead Water Service Line Replacement
Ontario Traffic Manual – Book 7 – Temporary Conditions
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Quantitative Microbial Risk Assessment (QMRA) Course Resources
This course will provide participants with an understanding of the Quantitative Microbial Risk Assessment (QMRA) process and its applications for drinking water. Through the use of The Health Canada model, participants will learn the key input data required, the impact of treatment failures and the effect of additional treatment barriers. The session will use a combination of case studies and group exercises to demonstrate the use of the QMRA model and interpretation of results. Participants will also learn the assumptions and limitations of QMRA, and review risk management concepts related to QMRA.
Course Resources
QMRA Case Studies for participants
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Risk Assessment and Emergency Preparedness course
Resources referred to in the WCWC Risk Assessment and Emergency Preparedness course.
Resources
Emergency Operations Centre Organization Chart
Emergency Operations Centre Quick Reference Guide
Emergency Operations Centre Response Goals
Potential Hazardous Events to Consider for DWQMS Risk Assessment
Quality Management System Risk Assessment Rating
My Emergency Management Resources » EOC Forms Library
Videos
Hackers hold Ontario town hostage
Lye poisoning attack in Florida shows cybersecurity gaps in water systems
A new type of river management is coming
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Drinking Water Quality Management Standard (DWQMS) Provincial Workshop Proceedings – 2019
The Drinking Water Quality Management (DWQMS) Provincial Workshop is a WCWC course held annually to provide DWQMS representatives with an opportunity to share and discuss their experiences. This forum allows them to share best practices and solutions for challenges encountered during implementation or continued maintenance of a quality management system. The program consists of different facilitators leading sessions on a variety of topics tying into a common theme. The theme for this year’s workshop was ‘Making the Transition’.
The 2019 program is available for viewing below:
Workshop Presentations
DWQMS Program Status facilitated by Christopher Manning.
Risk Assessment – Thinking Outside the Box facilitated by André Pepin.
Corrective and Preventative Actions facilitated by Janine DeBoer.
Preparing for and Conducting a Transition Audit facilitated by Brigitte Roth.
Best Management Practices facilitated by Christopher Manning.
Emergency Preparedness facilitated by Larry Moore.
Infrastructure Planning facilitated by Ted Joynt.
License Renewals and Leveraging the QMS facilitated by Christopher Manning.
Supporting Documents
Guide to Supporting Information Required for a Municipal Drinking Water License
Pocket Guide: Ontario’s Drinking Water Quality Management Standard
Preparing for and Conducting a Transition Audit – Internal Audit Summary and Checklist
Preparing for and Conducting a Transition Audit – Ishikawa Exercise
Preparing for and Conducting a Transition Audit – DWQMS Element-Based Checklist
Preparing for and Conducting a Transition Audit – DWQMS Process Audit Checksheet
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Watermain Repair Logistics Course Resources
In this course, participants will walk step-by-step through the logistics of responding to emergency watermain breaks as directed in the updated Watermain Disinfection Procedure. Instruction will focus on the processes to effectively control and manage watermain breaks from first response, to excavations, to repair. Topics of discussion will include the importance of safety and watermain break categorization during emergency response, obtaining locates, and ensuring proper site setup.
Resources
Guideline for Excavation in the Vicinity of Utility Lines – TSSA
Traffic Control Plan Insert – Group Activity
Watermain Repair Procedure – Category 2(b)
Videos
Traffic Control at Roadwork Projects
Construction Crew Hits Gas Line
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Drinking Water Quality Management Standard (DWQMS) Provincial Workshop Proceedings – 2018
The Drinking Water Quality Management Standard (DWQMS) Provincial Workshop is a WCWC course held annually to provide DWQMS representatives with an opportunity to share and discuss their experiences. This forum allows them to share best practices and solutions for challenges encountered during implementation or continued maintenance of a quality management system. The program consists of different facilitators leading sessions on a variety of topics tying into a common theme. The theme for this year’s workshop was ‘Managing Change’.
The 2018 program is available for viewing below:
Workshop Presentations
DWQMS Program Status facilitated by Christopher Manning and Amanda Boyden.
Standards and Regulatory Change facilitated by Satish Deshpande.
Continual Improvement Case Study facilitated by Christopher Manning and Amanda Boyden.
Effective Steps in Implementing Change facilitated by Brigitte Roth.
Implementing Corrosion Control – Get the Lead Out facilitated by Tony Santos and Brian Jobb.
Preparing for Climate Change facilitated by Ted Joynt.
Preparing for your DWQMS Audit facilitated by Anastasia Hryciw de Reijke and Marco Brunato.
Supporting Documents
City of Thunder Bay Corrosion Control Plan Template
Drinking Water Quality Management Standard Guide
Guidance on Controlling Corrosion in Drinking Water Systems
Preparing Corrosion Control Plans for Drinking Water Systems
Preparing for Climate Change – Extreme Cold & Winter Storms Checklist
Preparing for Climate Change – Extreme Heat Checklist
Preparing for Climate Change – Tornado Checklist
Preparing for Climate Change – Wildfire Checklist
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Standard of Care Course Resources
The Responsibilities Under the Statutory Standard of Care – Safe Drinking Water Act course is designed to inform municipal councilors and officials of their oversight responsibilities under Section 19 of the Safe Drinking Water Act, which came into effect on December 31, 2012. Severe penalties are possible for municipal officials who fail to act in good faith and do not exercise honesty, competence and integrity to ensure the protection and safety of the users of municipal drinking water systems.
Several examples of waterborne disease outbreaks are examined which highlight the importance of competent oversight. The course describes some general information about drinking water systems, the multi-barrier approach to drinking water treatment and some of the risks associated with drinking water production and distribution.
Brain Eating Amoeba – Lake Jackson, Texas
Flint’s water crisis explained in 3 minutes
Hackers hold Ontario town hostage
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Read MorePrevention and Control of Nitrification in Drinking Water Distribution Systems Course Resources
Nitrification Action Plan (NAP) Guidance
Videos
- How to monitor nitrification in the field (3:29)
- How to analyze nitrite (2:13)
- How to analyze nitrate (2:25)
- How to analyze pH and temperature (2:23)
- How to analyze monochloramine and free ammonia (3:30)
- How to analyze total ammonia (2:53)
- How to analyze free chlorine (5:36)
- How to analyze total chlorine (5:44)
- Monitoring nitrification parameters: PPA vs. spectrophotometer analysis (2:49)
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Emerging Issues: Cyanobacterial Toxins, Disinfection By-Products and Pathogens Course Resources
This course provides details on some of the most recent issues facing drinking water systems. The detection of toxins associated with cyanobacterial blooms are discussed, as well as disinfection by-products and emerging pathogens. These three topics are discussed from an operation perspective, and include suggestions for treatments and modifications to treatment processes that may help to minimize issues.
Algae Identification field guide
Algae identification lab guide
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