Homeowner Information & Resources
This collection of resources provides information related to questions commonly received from private homeowners and members of the public. Information related to water testing, home treatment systems, wells, source water protection and water related emergencies can be found here.
Visit our online library’s main webpage to find more resources on topics related to drinking water.
Water Testing
Well Water Testing (Private Drinking Water) – Public Health Units provide testing for the presence of the bacterial indicators of contamination, E. coli and total coliforms in private drinking water systems.
Public Health Units – Find your local Public Health Unit in this directory for information on local water testing programs.
Testing Your Water – A video demonstrating how to collect a water sample for the Public Health Unit’s bacterial indicator testing program.
Well Water Testing – Well Wise Program– Well Wise is a program administered by the Ontario Ground Water Association to provide water testing for consumers and well contractors.
List of Licensed Labs – A directory of labs licensed to test drinking water in the province of Ontario if you would like to pay for private testing.
Drinking Water Quality – Indicator Bacteria (Total Coliforms and E. Coli) – A fact sheet describing the Public Health Unit’s test for bacterial indicators of contamination.
How Do I Get My Drinking Water Tested? – A fact sheet made by the Walkerton Clean Water Centre summarizing how a homeowner can go about testing their water.
Home Water Treatment
A Guide to Drinking Water Treatment Technologies for Household Use – A fact sheet produced by the Centers for Disease Control and Prevention (CDC) on the effectiveness of point-of-use or point-of-entry drinking water treatment technologies for household use against different contaminants.
A Guide to Water Filters – This guide was produced by the Centers for Disease Control and Prevention (CDC) for filtering tap water (previously treated water).
Choosing Home Water Filters & Other Water Treatment Systems – This guide was produced by the Centers for Disease Control and Prevention (CDC).
Contaminant Reduction Claims Guide – This guide was produced by NSF International who certifies purification systems designed to reduce contaminants. This directory shows which systems they have certified to reduce lead, arsenic, bacteria, cysts, viruses, chlorine, chloramine, chromium, fluoride, nitrate/nitrite, PFOA/PFOS, trihalomethanes and volatile organic compounds.
Do I Need to Use Certified Products or Materials for my Drinking Water? – A Walkerton Clean Water Centre fact sheet providing information on how to select plumbing products and treatment systems for your drinking water at home.
Drinking Water Safety – Cisterns – A fact sheet produced by Haldimand and Norfolk Health and Social Services about maintaining, cleaning and disinfecting a cistern.
Drinking Water Treatability Database – Presents referenced information on the control of contaminants in drinking water. After selecting ‘Find a Contaminant’ you will find a ‘Treatment Processes’ tab that lists the treatment processes with literature on the log or percent removal, water quality conditions and operational parameters references in the ‘Data’ tab.
Hard Water at Home – A homeowner’s guide to hard water and similar issues produced by a real estate company.
Home Water Treatment System Selection – A guide for selecting a home water treatment system produced by NSF International.
Rainwater Collection – Tips and information for homeowners interested in collecting rainwater to conserve resources by the Centers for Disease Control and Prevention (CDC).
Ultimate Guide to Well Water Treatment – A guide to understanding well water and possible methods of treatment written by a plumber.
Plumbing
Flushing Your Home: How to Flush an Entire House Plumbing System– A step-by-step guide produced by the Michigan Department of Environmental Quality to flush the plumbing in your home.
How Much Water Does a Leaky Toilet Waste? – A video experiment showing you how much water is wasted by a leaky toilet in your home.
How to Drain Your Water Heater – Step-by-step instructions produced by the District of Columbia for draining your water heater.
How to Find Your Water Shut Off Valve – This video demonstrates how to locate and operate your water shut off valve to prevent further water damage during an emergency.
How to Fix a Bathtub Faucet with EPCOR’s Blue Bucket Crew – Step-by-step video instructions to replace a leaky cartridge in a bathtub faucet.
How to Fix a Double-Stem Faucet with EPCOR’s Blue Bucket Crew – Step-by-step video instructions to fix a leaky double-stem faucet.
How to Fix a Leaky Toilet with EPCOR’s Blue Bucket Crew – Step-by-step video instructions to fix a leaky toilet.
How to Fix a Single-Stem Faucet with EPCOR’s Blue Bucket Crew – Step-by-step video instructions to fix a leaky single-stem faucet.
How to flush your own (drinking water) pipes at home – A video made by the Green Bay Utility demonstrating how to flush all the plumbing in a typical home.
How to Identify Lead Free Certification Marks for Drinking Water System and Plumbing Products – A fact sheet produced by the United States Environmental Protection Agency for sourcing lead free certified products to be used for drinking water systems.
How to Prevent Your Pipes from Freezing – A video demonstrating how to prevent frozen water lines to keep the water flowing in your home.
Do I Need to Use Certified Products or Materials for my Drinking Water? – A Walkerton Clean Water Centre fact sheet providing information on how to select plumbing products and treatment systems for your drinking water at home.
How to Install a Water Softener– A video produced by US Water Systems providing general directions for installing a water softener.
Water Meters
How to Read Your Water Meter: Automated Model – A video demonstrating how to read your automated water meter.
How to Read Your Water Meter: Dial Model (Manual)– A video demonstrating how to read your manual dial-type water meter.
Wells
View these other posts on the WCWC online library for more information.
Well Aware and Well Wise Program Resources for Homeowners
Wells Help Desk and Well Records in Ontario
Well Construction and Licensing
Source Water Protection
View this post on the WCWC online library for more information.
Emergency Disinfection
Disinfecting Wells After a Disaster
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Well Construction and Licensing
The licensing of well contractors and technicians promotes and supports enforcement of safe environmental practices to maintain the health of Ontario’s groundwater resources. You will need a well technician license or employ a person with a well technician license to construct, maintain, repair or upgrade a well.
This collection of resources was assembled for well contractors, technicians and anyone interested in learning the rules for constructing, maintaining or making repairs to a water well.
Rules for the person who is constructing a new water supply well.
You can also find the full set of requirements for well construction and licensing at:
Find a Contractor
- Find Licensed Well Contractors – Use this directory to find licensed well contractors.
- Find an Ontario Ground Water Association (OGWA) Member Contractor in your Area – Use this directory to find a contractor.
Licensing & Records
- Well Contractor License – How to apply for and renew a well contractor license so you can operate a well construction business.
- Well Technician License – How to apply for and renew a well technician license, as well as add a new class(es).
- Well Records – How to complete, submit or get a copy of a well record.
Technical Bulletins for Ontario’s Wells Regulation
- Completing the New Well’s Structure
- Completing the Structure of the New Test Hole or Dewatering Well
- Constructing New Multi-Level Monitoring Test Holes
- Constructing New Test Holes & Dewatering Wells
- Constructing New Test Holes & Dewatering Wells in Operation for No Longer than 180 Days
- Constructing New Uncased Test Holes & Dewatering Wells in Operation for No Longer than 30 Days
- Exempted Activities Performed on Wells, Including Test Holes & Dewatering Wells
- Flowing Test Holes and Dewatering Wells
- Flowing Wells
- Installing Equipment in a Well
- Licensing (Class 5) for individuals who Perform Tests on Wells
- New Construction of the Hole, Casing, Well Screen and Annular Space
- Shallow Works Test Holes and Dewatering Wells
- Site Considerations & Initial Planning for Test Holes & Dewatering Wells
- Siting a New Well
- Test Hole and Dewatering Well Licensing
- Test Hole & Dewatering Well Maintenance
- Test Hole & Dewatering Well Repairs & Alterations
- Test holes and dewatering wells – Requirements and best management practices
- Understanding the Meaning of Well, Test Hole and Dewatering Well
- Water Supply Wells: Requirements and Best Practices
- Well Abandonment: How to Plug and Seal a Test Hole or Dewatering Well
- Well Abandonment: How to Plug and Seal a Well
- Well Abandonment: When to Plug and Seal a Well
- Well Construction Licensing
- Well Disinfection
- Well Maintenance
- Well Record, Reporting & Tagging for a Test Hole & Dewatering Wells
- Well Repairs and Other Alterations
Well Technician Training
- Fleming College – Ontario Well Technician training courses at Fleming College including courses to obtain your license and courses to maintain your license.
- Lusk Geo Inc. – Provides training in groundwater, water wells, geothermal systems and Well Technician Licensing.
Associations
- Ontario Ground Water Association – a not for profit association consisting of professional members who are involved in the ground water industry in Ontario. They include — Well Drillers, Environmental/Geotechnical Drillers, Pump Installers, Manufacturers and Suppliers, as well as Scientists and Engineers. Included are the company owners as well as their employees.
- Canadian Water Quality Association – representing the Canadian water quality improvement industry.
- Ontario Onsite Wastewater Association – representing the onsite and decentralized wastewater industry in Ontario, including educators, regulators, engineers, contractors, manufacturers, suppliers, service providers, and other parties.
- Hydrogeologists Without Borders – a Canadian non-profit organization and registered charity, based in Calgary.
- Canadian National Ground Water Association – a Canadian non-profit consisting of members of the ground water industry across Canada.
- Professional Geoscientists of Ontario (PGO) – governs the practice of professional geoscience in Ontario.
- Professional Engineers of Ontario – the licensing and regulating body for engineering in the province.
Water Testing
- Well Wise Water Testing Program– administered by the Ontario Ground Water Association. This program provides cost effective water testing for things other than bacteria in your water. Metals, minerals, salts, fuels, solvents, fluoride, mercury, sulfate, tannin/lignin, pesticides/herbicides, and glyphosates. Test bottles are shipped to you with return freight included. Not for Profit water testing.
- Public Health Unit (PHU) Testing – Find your local PHU for information on free well water testing for E. Coli and Coliform bacteria. Check your water spring, summer, and fall.
- List of Licensed Laboratories in Ontario – This is a list of laboratories licensed to perform drinking water tests in Ontario. Prior to submitting samples please contact the licensed laboratory for pricing .
- Testing Well Water – An instructional video on how to take an accurate sample of your well water for E. Coli and Coliform bacteria testing.
Visit our online library’s main webpage to find more resources on topics related to drinking water.
Photo from Luskgeo.com
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Public Health Inspector Resources
Guides
Drinking Water Quality in Canada
Ontario Public Health Standards: Protocols and Guidelines
Drinking Water Haulage Guidance Document
Practices for the Collection and Handling of Drinking Water Samples
Procedure for Disinfection of Drinking Water in Ontario
Public Health Inspectors Guide
Response to Adverse Drinking Water Quality Incidents
Technical Support Document for Ontario Drinking Water Standards, Objectives and Guidelines
Protocols & Guidelines
Operational Approaches for Recreational Water Guideline, 2018
Recreational Water Protocol, 2019
Recreational Water Reference Document, 2019
Safe Drinking Water and Fluoride Monitoring Protocol, 2019
Small Drinking Water Systems Risk Assessment Guideline, 2018
Regulations
Health Protection and Promotion Act, R.S.O. 1990, c. H.7
Ontario Water Resources Act, R.S.O. 1990, c. O.40
O. Reg. 170/03: DRINKING WATER SYSTEMS
O. Reg. 319/08: SMALL DRINKING WATER SYSTEMS
Safe Drinking Water Act, 2002, S.O. 2002, c. 32
Sampling & Analysis
Bacteriological Analysis of Water: Multiple Sample Requisition for Official Agencies
Drinking Water Testing – Official Agencies | Public Health Ontario
Drinking Water Testing – Private Citizen
Potability of Water Release Form
Practices for the Collection and Handling of Drinking Water Samples
Recreational Water Facilities and Public Pools Spas
Requisition for Specimen Containers and Supplies
Sewage, Suspected Sewage Contamination – Water
Water Testing – Who to Contact
Water Sample Analysis – Public Health Inspectors Guide
Well Water Testing (Private Drinking Water)
Arsenic from community water fluoridation: quantifying the effect
Emergency Management : Keeping Food and Water Safe after a Flood
Zika Virus Infection and the Flint, Michigan, Water Crisis: A Study in Surprising Commonalities
Canadian Food Inspection Agency
Find Licensed Well Contractors
Laboratory Accreditation and Licensing
Ministry of Agriculture, Food and Rural Affairs
Ministry of Health and Long-Term Care
Ministry of the Environment – District Locator
Ministry of the Environment – Drinking Water
Legionella
Environmental Microbiology Investigation Requisition Form
Infectious Diseases Protocol – Appendix A: Disease – Specific Chapters – Legionellosis
Legionella and the prevention of legionellosis
Legionella: Introduction of molecular screening of environmental water samples
Legionella (Legionnaires’ Disease and Pontiac Fever)
Legionella: questions and answers, 2nd edition
Legionella – Respiratory PCR and Culture
Legionellosis in Ontario, January 1, 2018 to December 31, 2018
Legionellosis (Legionella, Legionnaires Disease)
Presentations
Legionellosis: Key Considerations for Case and Environmental Exposure Investigation
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WCWC Pilot Testing Resources
The Walkerton Clean Water Centre’s pilot testing service gives operators the opportunity to obtain site specific information on different treatment options for addressing water quality challenges. We have a wide array of equipment housed in our Technology Demonstration Facility that can be customized in our facility or at your remote location.
Contact a member of our Research and Technology team today to discuss how we can help you at Devendra Borikar or Souleymane Ndiongue.
Resources produced from past pilot testing projects can be found below.
Visit our online library’s main webpage to find more resources on topics related to drinking water.
Project Summaries
Conventional and Dissolved Air Flotation Jar Testing
Conventional Treatment Optimization for Big Grassy First Nation
Decentralized Pilot Testing for Wauzhushk Onigum Nation
On-Site Testing for Arsenic Reduction
Pilot Testing to Reduce Iron and Hydrogen Sulfide Gas
Pilot Testing with Chippewas of Nawash Unceded First Nation
Pilot Testing with Mississaugas of Scugog Island First Nation
Pilot Testing with the Township of Tay to Reduce Taste and Odour
Reducing Iron in a Groundwater Well
Project Reports
A Study to Reduce Disinfection By-Products in a First Nation Community’s Drinking Water Supply *NEW*
Conventional and Dissolved Air Flotation Jar Testing
Conventional Treatment Optimization for Big Grassy First Nation
Decentralized Pilot Testing for Wauzhushk Onigum Nation
Effect of Fixed Bed Ion Exchange Process in Addition to Enhanced Coagulation on the Reduction of High Levels of Organics
Evaluation of Greensand Filtration Operation for the Reduction of Manganese
Exploring Iron Reduction Options for a Groundwater Source
Optimization of Conventional Treatment Processes for Residual Aluminum Control
Optimizing Coagulant Doses by Jar Tests
Optimizing Regeneration Process of Greensand Filtration to Reduce Disinfection By-Products *NEW*
Options for the Reduction of Arsenic from a Groundwater Source
Reduction of Arsenic in a Small Drinking Water System
Reduction of Iron and Manganese Using Conventional Treatment and Greensand Filtration
Small Systems Technology Assessment for Cyanobacteria and Cyanotoxin Removal
Taste and Odour Control Strategies with Advanced Oxidation Processes and Granular Activated Carbon
Project Presentations
A Case Study to Reduce Arsenic
A Pilot Plant Study to Reduce Iron and Manganese
Challenges and a Pilot Study on Cyanobacteria and Small Drinking Water Systems
Challenges to Treat Cyanotoxins from Drinking Water on a Large, Small and Household Scale
Pilot Testing of Selected Technologies for the Removal of Natural Organic Matter for A First Nation Water Treatment Plant
Pilot Testing Services and a Case Study to Reduce Organics
Practical Reduction of Arsenic From Groundwater: Two Towns With Two Different Solutions *NEW*
Reduction of Iron and Hydrogen Sulfide from a Well System
Using Fixed Bed Ion Exchange Process to Enhance the Reduction of Organics
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Wells Help Desk & Records in Ontario
The Ministry of the Environment, Conservation and Parks (MECP) operates a public Wells Help Desk to help ensure that information is available to the public. The Wells Helps Desk also receives and forwards well complaints to the appropriate ministry office, answers general questions on wells, assists well owners to locate their well record and assists the well industry sector in obtaining licenses, well record forms and well tags (MECP, 2021).
MECP Wells Help Desk
Mailing Address:
Wells Help Desk
Environmental Monitoring and Reporting Branch
Ministry of the Environment, Conservation and Parks
125 Resources Road
Toronto ON M9P 3V6
Phone: Toll-free: 1-888-396-WELL (9355)
Fax: 1-416-235-5960
Email: wellshelpdesk@ontario.ca
Well Records & Requests
How to complete, submit or get a copy of a well record.
Well Records Open Data Catalog
Information and rules for residential well owners, including the proper location, construction, maintenance and abandonment of a well can be found at Wells on your property.
Visit our online library’s main webpage to find more resources on topics related to drinking water.
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Arsenic
This post provides information on arsenic in drinking water and reducing arsenic through treatment options and optimization.
Visit our online library’s main webpage to find more resources on topics related to drinking water.
Case Studies
Arsenic in Drinking Water: Compliance Success Stories, Arsenic in Public Schools
Arsenic in Drinking Water: Compliance Success Stories, Arsenic in Schools
Arsenic in Drinking Water: Compliance Success Stories, Water Quality Based Well Design
Case Study – Arsenic Treatment Technologies Scottsdale, AZ
Case Study – Arsenic Treatment Technologies Fairbanks, AK
Case Study – Arsenic Treatment Technologies Tucson, AZ
Case Study – Gardiner, Montana: Arsenic Treatment by Blending & Adsorption
Case Study – Three Forks, Montana: Arsenic Treatment by Blending & Adsorption
Fact Sheets
Arsenic and Drinking Water from Private Wells
Arsenic and Your Distribution System
Arsenic in your Drinking Water: Just the Facts for Consumers
Arsenic limits in Drinking Well Water
Contaminants in the Water Supply: Arsenic
Development of Low-Cost Treatment Options for Arsenic Removal in Water Treatment
Guides
Arsenic in Drinking Water – It’s Your Health
Arsenic in Drinking Water Rule: Economic Analysis
Arsenic Treatment Technology Evaluation Handbook for Small Systems
Best Practice Guide on the Control of Arsenic in Drinking Water (open access chapters only)
Evaluation and Assessment of Arsenic Removal Technologies for New Jersey Drinking Water
Guidelines for Canadian Drinking Water Quality: Guideline Technical Document – Arsenic
How to Remove Arsenic in Well Water: 2021 Ultimate Guide
Small Public Water System Technology Guide, Volume I – Arsenic Removal
Pilot Testing Reports & Summaries
On-Site Testing for Arsenic Summary
Options for the Reduction of Arsenic from a Groundwater Source
Reduction of Arsenic in a Small Drinking Water System
Presentations
A Case Study to Reduce Arsenic
Arsenic in the Environment: Health Effects and Risk Assessment
Arsenic: Municipal Industrial Sources and Biosolids Sinks
Arsenic Removal by Zero Valent Iron: Influence of pH and Redox Potential
Arsenic Removal Using Aged Rapid Sand Filter Media
Arsenic Rule: Small Systems Implementation Strategy & Exemptions
Assessing Arsenic Removal By Zero-Valent Iron Under Various Water Quality Conditions
Complying With the Revised Drinking Water Standard for Arsenic: Small Entity Compliance Guide
Evaluating Arsenic Treatment Providers: A Guide for Public Water Systems
Reports
Arsenic in Canadian Drinking Water
Arsenic in Illinois Groundwater: Implications for Non-Community Public Water Supplies
Assessing Innovative Arsenic Adsorbents
Chemical Oxidation for Arsenic Removal
Demonstration of Low-Cost Arsenic Removal from a Variety of Illinois Drinking Waters
Development of an Anionic Exchange Glass Fiber Substrate POU Device to Remove Arsenic
Development of Low Cost Treatment Options for Arsenic Removal in Water Treatment Facilities
Evaluating Arsenic Removal Adsorbents
Fate of Arsenic in the Mahomet Aquifer; The Influence of Added Sulfate and Nitrate
Field Testing and Modeling of the Fenton-Filtration Process for Arsenic Removal
Spatial Variability of Arsenic in Groundwater
Technical Discussion Paper on Proposed Ontario Drinking Water Quality Standards
Temporal Variability of Arsenic in Municipal Well Water
Treatment of Arsenic Contaminated Groundwater using Oxidation and Membrane Filtration
Tools
Arsenic Treatment Decision Trees
Arsenic Virtual Trade Show Learning Portal
Raw Water Chemicals Map – Public Health Ontario
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Wells Technical Bulletins
The Wells Regulation helps to ensure that groundwater quality, well water quality, and the environment are protected. The following series of technical bulletins were created for water supply well owners.
They summarize information found in the Water Supply Wells: Requirements and Best Management Practices manual published by the Ministry of the Environment, Conservation and Parks (MECP).
Technical Bulletins
- Completing the New Well’s Structure
- Flowing Wells
- Installing Equipment in a Well
- New Construction of the Hole, Casing, Well Screen and Annular Space
- Siting a New Well
- Well Abandonment: When to Plug and Seal a Well
- Well Abandonment: How to Plug and Seal a Well
- Well Construction Licensing
- Well Disinfection
- Well Maintenance
- Well Repairs and Other Alterations
Visit our online library’s main webpage to find more resources on topics related to drinking water.
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Well Components
These fact sheets describe different well components for learning purposes.
Visit our online library’s main webpage to find more resources on topics related to drinking water.
Common Well Components
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