WCWC Helpline
Do you have questions about drinking water or issues with it? The WCWC helpline has answers. Lindsay Ariss, Technician, answers your questions about the helpline:
- How does the helpline work?
The helpline provides information and educational resources to those who work with drinking water (owners, operators and operating authorities) and the public.
2. What kind of questions can you answer?
Information and resources are provided to address questions or challenges related to drinking water including treatment processes, equipment, distribution, operational and regulatory requirements, training and environmental factors.
3. Who answers my questions?
You will be directed to a staff member who has specific expertise related to your question.
4. What if you don’t have the answers to my questions?
If WCWC staff are not able to answer your questions, you will be referred to the appropriate contact. These include manufacturers, sales representatives, water professional associations, government agencies/departments and other stakeholders.
WCWC staff have years of experience and technical knowledge and strive to provide you with tailored information relating to your query. Access the helpline, Monday to Friday 8:00 a.m. to 4:00 p.m., by calling 1-855-306-1155 or emailing helpline@wcwc.ca