Introduction to Audits for Operators – CEU 0.3

Course Overview

This course will introduce participants to the role operators have in Drinking Water Quality Management Standard (DWQMS) audits.

Attendees will learn the difference between inspections and audits, as well as internal versus external audits.

The materials will provide an overview

  • of quality management systems
  • examine common audit findings
  • and prepare operators to anticipate what types of questions are asked during audits.

Key elements of the DWQMS where operators hold responsibility for audit readiness will be discussed in detail. The session will also provide best practices to prepare for a successful audit.

Target Audience

This course is primarily designed for Class I to IV treatment and distribution operators, and utility staff without direct DWQMS responsibilities that require an overview of audit types and processes.

Delivery Methods Possible

Classroom, On Site, Virtual

Visit our course registration page to view the upcoming schedule!