Accessibility
The Accessibility Standards for Customer Service, Ontario Regulation 429/07, became law on January 1, 2008. It is the first accessibility standard under the Accessibility for Ontarians with Disabilities Act, 2005. This regulation is an important step to create a barrier-free and accessible Ontario by 2025. Learn more about what customers can expect from us:
- Accessibility Policy
- MYAP Annual Progress Report 2024
- 2023 AODA Compliance Report
- Multi-Year Accessibility Plan for WCWC
For general customer service information and to provide feedback, please access our Customer Service Policy