To help slow the spread of COVID-19, WCWC launched e-learning in 2020. Although uptake has been tremendous, nothing beats the information exchange possible through in-person training. Carol Siegfried, Training Coordinator, explains the ins and outs of on-site training and how to book your own private session.
What is an on-site course?
This is a private session, held at your location. If you are interested in including participants from outside of your organization, you would be responsible for billing, etc. for those participants.
Can all WCWC courses be provided on-site?
The majority of our courses can be provided as on-site training. Our courses that have a hands-on component will have special requirements. As an example the host may have to supply lengths of pipe or have a larger room to accommodate the training and equipment that is shipped, area needs to be in a bay, or other requirements.
How many people can participate?
The minimum number of participants is 10 for billing, the class maximum is based on the course itself.
What do I have to provide?
As the host of onsite training, we would ask that you provide a suitable room, an overhead projector and screen, a flipchart and markers, and lunch for your participants and the trainer if this is something you customarily provide.
Who do I contact to book an on-site course?
You can contact me or you can email your request to email@example.com and I’ll then forward you the required forms and requirements.
Are you curious about the Operation of Conventional Treatment Processes course for postsecondary students? Elliot Jones, Acting Scientist, answers your most common questions:
1.What can I expect from the course?
The course is an excellent opportunity to gain a glimpse at the roles and responsibilities associated with operating a drinking water system in Ontario. It gives attendees a chance to operate, monitor and troubleshoot our pilot-size conventional treatment plant. It also provides hands-on experience in the laboratory monitoring basic water quality parameters, and the chance to work with various on-line, bench-top, and handheld analyzers found throughout the water industry.
2.What will I learn about?
Through this hands-on course, participants gain a better understanding of operating and optimizing the conventional water treatment process. The course also provides an excellent opportunity to become familiar with jar testing at the bench-scale, collecting water quality data, and scaling the learned results to the pilot-scale treatment plant, including the necessary skills required for setting up chemical feed systems.
3.What do I have to bring?
Because this is a hands-on course, operating in both the lab and the Technology Demonstration Facility, closed toed shoes (preferably steel toe) and pants (no shorts) are required. Bring a great attitude and willingness to learn alongside industry professionals while using specialized treatment equipment to ensure you have an excellent time!
4.Is lunch provided?
Lunch is provided, and the desserts and coffee add to the great three-day experience!
Since 2007, WCWC has offered hands-on training to support students who are enrolled in Ontario colleges that include the Entry-Level Course for Drinking Water Operators as part of their curriculum. For more information on WCWC training, please visit wcwc.ca, or contact us at 866-515-0550 or firstname.lastname@example.org.
The Walkerton Clean Water Centre (WCWC) is pleased to announce the launch of its first course available on-demand, Ethics for Drinking Water Operators.
Ontario’s drinking water operators hold a position of trust in safeguarding public health and should recognize the importance of highly ethical behaviour as part of their role. This course will introduce participants to the concept of ethics and core ethical values. Participants will review incidents where unethical operator behaviour has jeopardized public health. The relationship between ethics and the law will be discussed, as well as the personal and legal consequences resulting from unethical behaviour. The session will include strategies for creating an ethical environment in the workplace.
This course has been developed for drinking water operators of all levels, but will be of interest to drinking water supervisors, managers and other drinking water stakeholders. Successful participants will receive 0.3 Continuing Education Units.
Ethics for Drinking Water Operators is WCWC’s first course to feature a user interface with integrated registration and curriculum. Participants are able to register and complete the course at their convenience. Work is underway to expand the number of courses available in this new format.
It has been nearly one year since the Walkerton Clean Water Centre (WCWC) focused its efforts on developing e-learning and the response from clients has been positively overwhelming.
To improve access to training and help slow the spread of COVID-19, WCWC accelerated its goal to launch e-learning and since June 2020, has added 20 courses to its virtual training catalogue.
These live virtual sessions provide opportunities for interaction between instructors and participants and are delivered from 8:00 a.m. to 12:00 p.m. over two days. This structure has been well received by clients:
“The instructor did an excellent job of setting the pace early in the course. Breaking it up into two half days is exactly the right amount of time to be glued to a computer” noted one participant.
WCWC’s virtual courses are offered at reduced rates but provide the same Continuing Education Units (CEUs) and are held to the same quality standards as their classroom counterparts. Clients have been appreciative of the new training options and their feedback has been encouraging, with one participant reporting, “I have done a number of virtual training courses during the pandemic. This was by far the best one to date.”
In addition to the virtual training sessions, WCWC recently launched its first fully online course, Ethics for Drinking Water Operators, which features a user interface with integrated registration and curriculum. Participants are able to register and complete the course at their convenience. Work is underway to expand the number of courses available in this new format.Read More
The Walkerton Clean Water Centre (WCWC) is pleased to announce that it will be delivering two virtual courses at the upcoming Assembly of First Nations 4th Annual Water Symposium.
On behalf of the Aboriginal Water and Wastewater Association of Ontario (AWWAO), WCWC will be delivering Managing Drinking Water Systems in First Nations Communities and New Watermain Commissioning. WCWC is proud to work with AWWAO to make this training available to First Nations Chiefs, Councillors, managers and supervisors who have operational responsibility for water systems, and drinking water operators.
The 4th Annual Water Symposium will be held virtually on February 17 and 18, 2021. The theme of the event is “Protecting Water During Uncertain Times”. Access to safe, clean water is more important than ever as the ongoing impacts of the COVID-19 pandemic highlight the uncertainty facing First Nations with respect to water. For more information about the 4th Annual Water Symposium, please visit afn.ca/2021-water-symposium/ or learn more from AWWAO at awwao.org.
The Walkerton Clean Water Centre (WCWC) is pleased to announce the launch of a new course, Distribution Fundamentals: Water Storage Facilities. This course has been designed to provide drinking water operators working in water storage facilities with fundamental skills related to equipment, routine maintenance, and legal requirements for secondary disinfection. Through case studies and videos, participants will learn how to safely operate and maintain storage facility equipment. The course will also include an overview of regulatory requirements and an introduction to supervisory control and data acquisition (SCADA) systems.
This course is ideal for distribution operators with minimal experience working in water storage facilities. The content may also be of interest to distribution operators looking to improve their skills performing various operational and maintenance activities on equipment used in the distribution system.
Successful participants will receive 0.7 Continuing Education Units.
The first virtual session is scheduled on March 2 and 3, 2021, from 8:00 a.m. to 12:00 p.m. The live session will provide opportunities for interaction between the instructor and participants. Participants will require access to a computer with internet connection, a camera and microphone. A course manual will be couriered to each participant prior to the session. The cost to register is $245.00 + HST.Read More
WCWC supports water systems owners, operators and operating authorities as they manage their water systems to safeguard water resources. Paula VanVeen, Curriculum Development Coordinator, tells us about WCWC’s Training and Development initiatives and what’s new for 2021.
How has the COVID-19 pandemic impacted initiatives in Training and Development?
Historically our focus has been on the development of classroom training with the incorporation of hands-on activities to enhance the learning experience. Ontario’s public health initiatives in response to COVID-19 have encouraged us to move to more online and virtual courses. While providing quality training in the classroom will always be a priority, we will continue to enhance our online and virtual development initiatives post-pandemic. These initiatives support our mandate of delivering drinking water operator training throughout the province; small systems, First Nations, remote communities and municipalities benefit from the flexibility offered by these alternative learning platforms.
How have Ministry of Environment, Conservation and Parks (MECP) priorities driven curriculum development?
Ontario’s operators are required to take a mandatory course every 36 months as part of their certificate renewal requirements. MECP tasks WCWC with the development and delivery of the renewal course. In January 2021 a new course was rolled out, aptly named Mandatory Certificate Renewal Course 2021-2023 (MCR2123). This new renewal course has been largely developed by WCWC in consultation with the MECP and an advisory group of drinking water stakeholders provincewide. MCR2123 will be available in classrooms throughout Ontario, virtually, and by correspondence in the Spring of 2021.
The MECP has also directed WCWC to develop an Ethics course in support of its new Code of Ethics. While the vast majority of Ontario’s operators conduct themselves with honesty and integrity, the MECP has noticed an increase in noncompliance related to unethical behaviour. Ethics for Drinking Water Operators is a three-hour online course available early in 2021. The MECP’s Code of Ethics will become part of the operator certification and renewal application process.
What’s new for 2021?
Response has been very positive for our virtual course deliveries, and there continues to be interest in eLearning from our client base. We will be adding to our list of virtual offerings using theory content from existing courses supplemented by videos and interactive online group activity.
The Walkerton Clean Water Centre (WCWC), in partnership with Keewaytinook Okimakanak/Northern Chiefs Council, is focusing on projects that support drinking water operator training, certification and mentorship for First Nations communities.
For the first time, WCWC will be offering the course, Managing Drinking Water Systems in First Nations Communities, in a live virtual format. This course is designed as an introduction to management practices related to the drinking water systems in First Nations communities. It provides a high-level overview of drinking water systems, explores components of effective drinking water system management and provides resources and practical tools for consideration in developing or making improvements to current practices. This course is designed for First Nations Chiefs, Council and management who have operational responsibility for drinking water systems.
Each live training session will provide opportunities for interaction between the instructor and participants and will be held from 8:30 a.m. to 12:30 p.m. over two days. Two sessions are currently scheduled on February 3 and 4 and March 3 and 4, 2021. Participants will require access to a computer with internet connection, a camera and microphone. A course manual will be couriered to each participant prior to the session.Read More
The Walkerton Clean Water Centre (WCWC) successfully hosted the provincewide live, virtual workshop, Drinking Water Quality Management Standard — Vision 2020, on November 4, 5, 25 and 26.
This workshop was planned for spring 2020, but due to the COVID-19 pandemic, the decision was made to host two virtual events in support of Drinking Water Quality Management Standard (DWQMS) representatives, utility managers, drinking water operators, regulators and municipal decision makers. One hundred twenty-three participants rotated through interactive breakout sessions to learn about applying QMS principles, change management strategies, records management, best management practices, the Ontario Watermain Disinfection Procedure, asset management, transitions to DWQMS 2.0, and continual improvement to wastewater and linear infrastructure.
This was WCWC’s ninth year hosting this popular workshop, and the virtual format was well received. “Extraordinary job on hosting virtually…I commend all for the great job” noted one participant.
To ensure information sharing, workshop presentations will be available on WCWC’s Drinking Water Resource Library at www.DrinkingWaterResourceLibrary.ca.Read More
The WCWC Training Operations department supports our clients by coordinating mandatory and specialized training for water system owners, operators and operating authorities across Ontario. Kelly Weber, Training Support Representative, answers some common questions about WCWC training.
With all the COVID-19 restrictions, are you offering in-class training?
Yes we are continuing to offer in-class training and WCWC has incorporated a COVID-19 Training Session Protocol to enhance safety for our participants and staff. This protocol includes a pre-screening for our venues, participants and staff, social distancing and disinfection measures, and follows all guidelines for “Training in COVID-19” of the Ministry of Labour.
I am not comfortable attending a class right now, what are my options?
WCWC has been offering several of our popular courses virtually, and more are under development! These are live virtual training sessions with interaction between the instructor and participants and there is a class maximum of 15. View our upcoming schedule by visiting wcwc.ca/registration.
How do I register for upcoming courses?
You can register right on our website! Visit wcwc.ca/registration and click on the course, then “register now”.
Can I have a copy of my training certificate?
For certificates for courses delivered by WCWC, you can log in to “my profile” anytime and view your course history and reprint a copy of your certificate. Or please email email@example.com or call WCWC directly at 1-866-515-0550.Read More